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March 2026
Setting the Bar Higher: A Record Setting Year at the CITGO Lake Charles Refinery
March 2026While many destinations faced slowing growth or declines in 2025, Southwest Louisiana moved in the opposite direction, outperforming national occupancy statistics.
A 9.5% year-over-year increase in occupancy allowed Louisiana’s Playground to demonstrate continued strength, resilience and diversity of the local visitor economy. This performance was the result of an intentional strategy driven by sales, sports and marketing initiatives.
Historic meetings and conventions performance
Visit Lake Charles posted its strongest meetings and conventions season in history. In 2025, the organization sold 32,324 convention room nights, surpassing the pre-pandemic record of 26,322 set in 2019 and marking a 23% increase over its previous highest year. Those gatherings generated significant economic impact across hotels, restaurants, retailers and attractions. That performance was the result of deliberate strategy and sustained relationship building.
By focusing on attracting the right groups and delivering exceptional service, the team positioned Lake Charles as a destination capable of hosting events of scale while earning repeat business. This milestone represented not only recovery but growth beyond historical benchmarks.
Sports tourism strengthened Southwest Louisiana’s reach
Those strategic gains carried over into sports tourism. The Lake Charles Regional Sports Authority generated more than 33,744 room nights through events such as LHSAA Marsh Madness and the Southland Conference Championships. This success reflected the coordination, service and long-term relationship development required to host events of this scale while securing future championships and repeat business.
Visitors are “Always Here”
In 2025, Visit Lake Charles intentionally reminded the community that tourism is not abstract. The “Always Here” campaign reinforced that visitors are essential to the community’s vitality, visible in jobs supported, businesses strengthened and opportunities created across Calcasieu Parish. The initiative underscored tourism’s essential role in the economic and cultural fabric of Louisiana’s Playground.
Marketing that meets the moment
Marketing efforts continued to evolve alongside changing traveler behavior. As AI integration and shifting search patterns reshape how visitors discover destinations, the team refined digital strategies to ensure Lake Charles remains competitive and top of mind. The award-winning “As Much Joy As You Can Pack In” campaign remained a powerful connection point for travelers, reinforcing the destination’s distinct voice in an increasingly competitive environment.
As a result, marketing efforts drove a measurable impact across the destination. Zartico data shows that average daily visitor spend increased year over year, exceeding the 2% growth goal and rising to $147 per day. Retail spending experienced the strongest growth at $198 per day, while restaurant spending increased to $116, and arts, entertainment and attractions spending rose to $91. These gains reflect the effectiveness of targeted marketing in high-spending markets, holiday and retail campaigns, and content strategies that encouraged visitors to explore beyond their primary trip purpose.
The progress of 2025 reflects the strength of partnerships, strategic focus and a destination defined by joy, resilience and genuine hospitality. Louisiana’s Playground is positioned to maintain this momentum, welcoming visitors while supporting local economic growth for all who call Southwest Louisiana home.







